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ShoreTel Signs Key Distributors in the Middle East

ShoreTel expands it global footprint of IP-based Unified Communications by signing distribution contracts with PremCom Middle East and Vanguard Integrated Solutions
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LONDON, United Kingdom, 12 February, 2009 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, today announced distribution agreements with PremCom Middle East and Vanguard Integrated Solutions in the UAE as part of its expansion into the region.

ShoreTel is one of the only IP telephony manufacturers in the industry to take a fresh approach by aiming to deliver all of its solutions through the channel, relying on the expertise and experience of value-add distributors and resellers to deliver it's solutions in the GCC.

"We are extremely pleased to announce these two key relationships as part of our growth plans in the Persian Gulf," said Mark Swendsen, ShoreTel's managing director in EMEA. "ShoreTel only selects partners who share our commitment to delivering excellent products and outstanding customer service, and who demonstrate an ability to support our aggressive growth targets. I am confident we have selected two of the best distributors in the Persian Gulf, and we are looking forward to expanding our market share with them ."

ShoreTel's UC system is based on a distributed architecture designed for reliability and manageability, and includes ergonomically designed phones, state-of-the-art switches, and feature-rich software for enterprise-class functionality at a low total cost of ownership. ShoreTel is renowned for its commitment to customer satisfaction and has been named Best VoIP Provider for five years in a row by industry research firm, Nemertes Research.

"Mohammed Ghafari of Premcom said "ShoreTel offers us a dependable alternative to the traditional players in the unified communications market place. The uniqueness of the product and its IP-based architecture offers a compelling advantage in the UC space. Many resellers have already contacted us with significant interest in ShoreTel, and we are working quickly to accredit these partners.


About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP Unified Communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability, while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit or call 1-877-80SHORE.

About Premcom Middle East

PremCom Middle East is a value added distributor focusing on the distribution of IP-based business communications systems. PremCom provides world-class IP unified communications solutions throughout the Middle East through the a reseller channel that promotes and installs ShoreTel's UC solutions. PremCom Middle East provides technical support along with sales and marketing programs to its reseller channel, and comprises a unique team that understands the region and has distribution expertise and experience in deploying ShoreTel solutions internationally.

About Vanguard Integrated Solutions

Vanguard Integrated Solutions offers a comprehensive portfolio of IP-based integrated solutions for business communications. Vanguard Integrated Solutions - Middle East & Africa, is a specialist IT services and solutions provider helping clients plan, implement, and support their IT infrastructures. Vanguard Integrated Solutions applies its expertise in networking, security, multimedia, GSM/SMS, and contact centre technologies and its unique skills in consulting, integration and managed services to create customized client solutions. With a rich history in networking, the company is at the forefront in assisting clients to simplify and consolidate their IT infrastructures through IP convergence. Vanguard provides ShoreTel's world class IP Unified Communications Solutions in the Middle East throughout a high level qualified system of Integrators for Enterprise Markets

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